privacy policy

Effective Date: July 8, 2024
Last Updated: January 15, 2026

ShipOffers respects your privacy and is committed to protecting personal information. This Privacy Policy describes how ShipOffers collects, uses, discloses, and safeguards information obtained through https://www.shipoffers.com and related services.By accessing or using this website, you acknowledge and agree to the practices described in this Privacy Policy.

ShipOffers is the data controller responsible for the processing of personal information.

INFORMATION WE COLLECT
We may collect personal information, including:

• Name and business name
• Mailing address
• Email address
• Telephone number
• Job title
• Billing and payment information
• IP address, browser type, and device identifiers
• Information submitted through forms, emails, or customer support interactions

For California residents, this information includes “personal information” as defined under the California Consumer Privacy Act and the California Privacy Rights Act.

HOW WE USE INFORMATION
We use personal information to:

• Provide logistics, fulfillment, and related services
• Process transactions and manage accounts
• Communicate with customers and partners
• Operate, maintain, and improve our website and services
• Comply with legal, regulatory, and contractual obligations

DISCLOSURE OF INFORMATION
ShipOffers does not sell personal information.

We may disclose personal information to service providers and partners acting on our behalf, including:
• Technology and infrastructure providers
• Payment processors
• Shipping and logistics partners
• Customer support and communications platforms

All such parties are required to protect personal information and use it solely for authorized purposes.
ShipOffers does not use personal data for targeted advertising.

Categories of Personal Data Shared with Third Parties
We may share personal information with service providers and partners that perform services on our behalf. The categories of personal information shared may include:

• Identifiers, such as name, business name, email address, mailing address, phone number, and account identifiers.  
• Commercial information, such as billing details, payment information, transaction records, and service history.  
• Internet or network activity information, such as IP address, browser type, device identifiers, and interaction data related to use of our website or services.  
• Professional or employment-related information, such as job title, company name, and business contact information, where applicable.  
• Customer communications, including information provided through forms, emails, or support interactions.These categories of personal information are shared solely for business purposes, such as providing services, processing transactions, maintaining systems, customer support, and complying with legal obligations.

ShipOffers does not sell personal information and does not share personal information for targeted advertising.

Categories of Personal Data Shared

We share the following categories of personal information with service providers and partners: identifiers (such as name and email address), commercial information (such as billing and transaction data), internet or network activity information (such as IP address and device identifiers), and professional or employment-related information where applicable.

We honor recognized universal opt-out signals, such as Global Privacy Control, where technically feasible and required by law.

DATA RETENTION
Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

RIGHTS UNDER GDPR (EU / EEA)

If you are located in the European Economic Area, you have the right to:

• Access personal data
• Correct inaccurate or incomplete data
• Request deletion of personal data
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Request data portability
• Lodge a complaint with a supervisory authority

Requests may be submitted using the contact information below. Identity verification may be required.

ShipOffers participates in the EU-U.S. and UK-U.S. Data Privacy Frameworks.
More information is available at https://www.dataprivacyframework.gov

CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)
If you are a California resident, you have the following rights:
• Right to Know. Request disclosure of the categories and specific pieces of personal information collected, used, shared, or disclosed.
• Right to Delete. Request deletion of personal information, subject to lawful exceptions.
• Right to Correct. Request correction of inaccurate personal information.
• Right to Opt-Out. Opt out of the sale or sharing of personal information. ShipOffers does not sell personal information.
• Right to Non-Discrimination. You will not be discriminated against for exercising privacy rights.
• Right to Limit Use. Limit the use of sensitive personal information.

How to Exercise California Rights
Submit a request by email to help@shipoffers.com with “California Privacy Request” in the subject line. We will verify your identity and respond within 45 days.

Sensitive Personal Information
ShipOffers does not use or disclose sensitive personal information except as permitted by law.

More information about California privacy rights is available at https://oag.ca.gov/privacy/ccpa

COLORADO PRIVACY RIGHTS (CPA)If you are a Colorado resident, you have the following rights under the Colorado Privacy Act:

• Right to Access. Confirm whether personal data is being processed.
• Right to Correct. Request correction of inaccurate personal data.
• Right to Delete. Request deletion of personal data.
• Right to Data Portability. Obtain a portable copy of personal data, where technically feasible.
• Right to Opt-Out. Opt out of processing for targeted advertising, sale of personal data, or profiling with legal or similarly significant effects.

How to Exercise Colorado Rights
Submit a request by email to help@shipoffers.com with “Colorado Privacy Request” in the subject line.

We will verify your identity and respond within 45 days. This period may be extended once by an additional 45 days where reasonably necessary, with notice provided as required by law.

Universal Opt-Out Signals
We honor recognized universal opt-out mechanisms, including Global Privacy Control, where technically feasible and required under the Colorado Privacy Act.

Colorado Disclosures
ShipOffers does not sell personal data and does not use personal data for targeted advertising as defined under the Colorado Privacy Act.

More information about the Colorado Privacy Act is available at
https://coag.gov/resources/colorado-privacy-act/

CHILDREN’S INFORMATION
ShipOffers does not knowingly collect personal information from children under 13 years of age. If such information is discovered, it will be deleted.

Universal Opt-Out Signals
We honor recognized universal opt-out mechanisms, including Global Privacy Control, where technically feasible and required under the Colorado Privacy Act.

EMAIL COMMUNICATIONS
You may opt in to receive communications from ShipOffers. You may unsubscribe at any time using the instructions provided in our emails. Engagement metrics may be used to improve communications.

SECURITY
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.

INTERNATIONAL TRANSFERS
Personal information may be processed in the United States or other jurisdictions. Where required, appropriate safeguards are applied.

POLICY UPDATES
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised date.

CONTACT INFORMATION

U.S. Headquarters
ShipOffers
8668 Concord Center Dr.
Englewood, CO 80112
Email: help@shipoffers.com
Phone: 1-866-393-3483

EU Office
ShipOffers EU BV
Kleine Esch 669
2841MK Moordrecht
Netherlands
Email: help@shipoffers.eu
Phone: +31 627 147 627