HelpGrid
World-Class Customer Support — HelpGrid + ShipOffers
HelpGrid is built for health, wellness, supplement brands, and beyond. They help eCommerce companies sell more and ship more bottles without increasing ad spend. With over $125 million in added client revenue, their approach consistently saves 1 in 5 abandoned carts and delivers a 10 to 15 percent lift in total revenue, with average order values around $260. For ShipOffers clients, that means more revenue from the traffic you already have, higher retention on the backend, and a partner that understands how to turn missed opportunities into repeat customers.
Why We Partnered with HelpGrid
- Performance-based model: clients pay only when results are delivered.
- Proprietary tech: live integrations + smart ticket routing connect the right agent to the right customer fast.
- Human + data approach: every call and interaction backed by weekly insights that improve conversions and compliance.
- Free customer support for partner clients, allowing them to extend LTV and strengthen retention.
Ideal For
- Brands in health, wellness, and supplements using ShipOffers fulfillment.
- Offer owners who want more revenue from existing traffic or abandoned checkout carts.
- Teams looking for human-led sales conversations backed by smart tech.
- Businesses aiming to increase conversions and customer lifetime value without extra ad costs.
Service Meets Fulfillment
HelpGrid manages customer care. ShipOffers delivers the product:
- Seamless live integrations: instant visibility between sales and fulfillment systems.
- Smooth post-sale experience: easy handling of returns, reships, and order status updates.
- Shared goal: help brands sell more and grow faster with less waste
